Capabilities and limitations

​

Available capabilities

​

Not exposed by public v1

• tenant creation, update, or deletion
• API-key management through the API
• employee deletion
• changing an employee’s work email through the employee patch operation
• transferring an assigned employee to another tenant through employee patch
• order creation
• changing a final order decision through the decision endpoint
• incident deletion or reopening
• division deletion
• payroll export generation or deletion
• general idempotency keys
• bulk mutation endpoints
• multiple sort fields
• webhook registration or public event subscriptions
• a public stage or sandbox base URL

​

Important behavioral limitations

• dryRun=true validates current production state; it is not a sandbox.
• Pagination is not documented as a snapshot.
• X-Request-ID does not deduplicate writes.
• A successful dry run does not reserve state.
• A resource may appear not found when it is outside the API-key scope.
• Download metadata can exist while fileName is null, meaning no file was produced.
• Order and incident lifecycle states include server-managed transitions outside the exposed mutation operation.

​

Polling model