Get an incident
Returns the incident if its employee is in the API key’s scope.
At a glance
Operational behavior
Returns the incident if its employee is in the API key’s scope.- Use this operation to reconcile server-managed incident status and dates.
Common errors
Before implementation
- Generate and log a new
X-Request-IDfor the attempt. - Handle every documented response status.
- Do not log
X-API-Keyor unnecessary personal data. - Reconcile current resource state before replaying an ambiguous write.
Related integration guidance
Authorizations
JobHandy integration API key. Send the credential in the X-API-Key header. Treat the key as a secret and use it only from trusted server-side environments.
Headers
Narrows the operation to one tenant in the API key's scope. Any referenced or target resource must be accessible through that tenant. In interactive clients, use the {{tenantId}} variable when a tenant must be selected. Keep the header disabled when tenant selection is not required.
^[0-9a-fA-F]{24}$Optional request identifier. If supplied, it must be a UUID v4 or v7 and is returned unchanged in every response. If omitted, the API generates one. Invalid values return 400 INVALID_REQUEST_ID. If your client uses a {{requestId}} variable, refresh it with a new UUID version 4 or 7 for every HTTP request attempt. Keep the header disabled to let the API generate the request identifier.
^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[47][0-9a-fA-F]{3}-[89aAbB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}$Path Parameters
Incident ID.
^[0-9a-fA-F]{24}$"730000000000000000000001"
Response
The requested employee incident.
Employee incident details.
Unique incident identifier.
1^[0-9a-fA-F]{24}$"730000000000000000000001"
Tenant-facing numeric incident number assigned by the server.
137
Incident type. Values are case-sensitive.
temporary, permanent 1"temporary"
Server-managed incident lifecycle status.
reported, in_progress, completed, archived 1"reported"
Identifier of the affected employee.
^[0-9a-fA-F]{24}$"68a000000000000000000001"
Actor category that originally reported the incident.
user, api_key 1"api_key"
UTC timestamp at which the incident was reported.
1Z$"2026-07-21T07:30:00.000Z"
UTC timestamp from which the incident applies.
1Z$"2026-07-21T00:00:00.000Z"
UTC timestamp until which the incident applies, or null while no end is set.
1Z$null
UTC timestamp at which the incident record was created.
1Z$"2026-07-21T07:30:00.000Z"
UTC timestamp of the latest incident update.
1Z$"2026-07-21T07:30:00.000Z"
